Terms and Conditions

• The shipping cost is calculated as per the delivery address and the lowest possible rate will be shared with you on checkout. The shipping is not built into the cost of the product.

• Order is dispatched in 2 to 3 working days from the date of ordering, provided it does not require any special  personalisation.

• Our dispatch timelines are product specific. Products that are personalised are often made to order once we receive information from you.

•  Personalised/Customised stuff will take at least 7 days to dispatch from the date of ordering, provided we have all the information required from you.

•  Food items are made to order and prepared fresh specially for you. All snacking items take 5-7 working days for dispatch from the date of ordering.

• Delivery time for orders depends on the location, but usually takes about 3-4 working days.

• Being a young company, we are presently only shipping in India. We are constantly trying to expand in every way, including global shipping, and will keep you posted when we are ready. In case you really, really need our products, drop us an email at info@itsmumkin.com or can call us on +91 6358 824 441  and we will put our heads together to work something out for you.

• We work extra hard to curate our boxes to include items that can work for most Mummas. Additionally, they are always high-quality, effective and crafted with care. The website also provides detailed descriptions of most of the items in the boxes and offers options for certain products.

• Mumkin has a strict no return or refunds policy across the website.

• This also means that all the products you receive are – Brand New, Original, Sealed and of High quality.

• We will be happy to replace any item that is damaged on arrival or missing. Free of cost, of course!

• Please contact us on 6358824441 or email us at info@itsmumkin.com  within 3 days of receiving your order & we will handle it on a case-by-case basis.

• Our food products have been processed in a facility that may manufacture products that contain peanuts, tree nuts, wheat, oats, barley, mustard, sesame, dairy, soy and may contain traces of the above. These products are not intended to diagnose, treat, cure or prevent any disease.

• As each of our food items is unique from the other, please check the individual product information for more details like allergen info, shelf life and nutritional values. 

Eco-friendly thick corrugated cardboard Mumkin boxes:  

• Small Box 

      Dimension - 7*7*5 inches

• Medium Box

      Dimension - 9*9*5 inches

• Large Box

      Dimension - 11*11*5 inches

Note: We believe in curating the packages in a way to surely bring a smile to your face. We shall pick the best suitable size for you depending on the products chosen. Our boxes come with a ribbon, a personalised card etc

By accessing or using the Website, you agree to be bound by these Terms, which may be updated by us from time to time. You should check this page regularly to stay informed of any changes. Your continued use of the Website after the posting of changes constitutes your acceptance of the revised Terms.

You must be at least 18 years old to use the Website. You are responsible for ensuring that your account information is accurate and up to date.

Your use of the Website and our products or services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and handling practices.

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Mumkin or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may have the opportunity to submit user-generated content (e.g., reviews, comments, or other material). By submitting content, you grant Mumkin a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.

The prices of our products and services are as displayed on the Website. We reserve the right to change prices at any time. Payment is processed through secure third-party payment processors. By making a purchase, you agree to pay the stated price for the selected products or services.

Mumkin operates under a strict "No Return or Refund" policy for all our products and services. Once a purchase is made, it is considered final and non-refundable. Please review your order carefully before completing the purchase.

Mumkin provides the Website and its content "as is" without warranties of any kind, whether express or implied. We do not guarantee the accuracy or completeness of any information on the Website.

Mumkin shall not be liable for any indirect, special, incidental, consequential, or punitive damages arising out of your use or inability to use the Website or our products and services.

We may terminate or suspend your access to the Website and our products or services, with or without cause, at any time.

If you have any questions or concerns regarding these Terms, please contact us at +91 6358824441

Thank you for using Mumkin!