Frequently Asked Questions
What's inside?
Each Mumkin box is created especially for Mummas and munchkins with self-care products, helpful guides and yummy and nutritious snacks that help them step seamlessly into the motherhood life. All our products have been chosen after receiving expert guidance from doctors, nutritionists and other specialists. Furthermore, a great number of them have been made by women who impart them with their very own special touch of care and love for the mother. The products are designed to help the Mumma with the woes that commonly accompany pregnancies and pamper them during this special time. Our Mum Yum boxes are designed to let the mommies indulge their food cravings without feeling guilty, while our Kid boxes ensure that your baby has a smooth and hip entry into the world. Apart from the products included in our box descriptions, there will always be something new to discover when you receive them, that’s the fun part! For now, you can read the descriptions given here to give you a good idea of what will be included. If you still have any specific queries about this, please write to us at info@itsmumkin.com
Is shipping included?
We want to make sure you get as many of our amazing products as you want, so shipping is not built into the cost. The shipping cost is calculated as per the delivery address and a discounted rate displayed at checkout.
Do you ship outside India?
Being a young company, we are presently only shipping in India. We are constantly trying to expand in every way, including global shipping, and will keep you posted when we are ready. In case you really, really need our products, drop us an email at info@itsmumkin.com and we will put our heads together to work something out for you.
What happens if my baby arrives early?
We’ve got an impatient one here, eh? If your eager little baby arrives more than one month early, let us know by emailing us at info@itsmumkin.com. We can deliver any outstanding boxes to you or replace them with a selection from our New Mom or Kid boxes.
What happens if there is a problem in my pregnancy and I no longer want to receive my boxes?
We stand with you in this difficult time. Please just send us an email at info@itsmumkin.com and we will, of course, cancel your subscription.
What if I don't like what's in my box?
We work extra hard to curate our boxes to include items that can work for most Mummas. Additionally, they are always high-quality, effective and crafted with care. The website also provides detailed descriptions of most of the items in the boxes and offers options for certain products. If, for some reason, you don’t like them, pay it forward to another Mumma you think might! We do not offer returns or refunds due to personal preferences. However, we will be happy to replace any item that is damaged on arrival or missing. Free of cost, of course!
Satisfaction guaranteed?
At Mumkin, we don’t aim to satisfy but overwhelm with joy! If we have somehow missed the mark, please contact us atinfo@itsmumkin.com so we can work out a way to make it right!
For makers
We’re always on the lookout for exciting products to add to our repertoire. We’d love to get in touch with you to see if your product fits the Mumkin ethos and can add to our customers’ satisfaction. We especially encourage women entrepreneurs to reach out to us. Email us at info@itsmumkin.com and let’s take this forward!
For Influencers
If you live, breathe and eat social media, we’d love to consider the opportunity to partner with you to spread the word about our brand and the work we do. Please write to us at info@itsmumkin.com with your social media credentials and a detailed plan to promote our products, and we’ll send you a free sample! Mumkin reserves the right to use any photography for marketing purposes.
Do you have coupons? If so, how can I get one?
Yes, we love to offer deals and promo codes. Follow us on Instagram and/or sign up for our newsletter to stay updated with our ongoing offers!
